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People, access, and identity review

The People administration surface is the current entry point for identity and access work.

Platform roles, organization roles, and profile-management grants must be reviewed separately. A person’s relationship to an organization is not sufficient evidence for a Homeward-wide role, and a platform role does not automatically grant management of every profile.

Claims and profile-combination requests are review queues, not automatic mutations. Before combining records, staff reconcile:

  • The canonical identity and sign-in account
  • Profile-management grants and organization roles
  • Public and private profile fields
  • Applications, relationships, ministry records, and financial references

A merge should preserve dependent records and audit history under one durable profile. A dedicated Identity review queue and consolidated Users & access page are being built; the current People workflow remains authoritative until they ship.